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📰The End of Easy Growth for India’s IT Giants | Daily India Briefing

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After a surprise earnings rally, India’s outsourcing giants face an uncomfortable reality that stock prices don’t yet reflect. Today, we explain more.

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The End of Easy Growth for India’s IT Giants

India’s $200 billion (₹1.8 trillion) outsourcing industry has been under siege since last year when Trump limited H1-B workers allowed in the US. Recent earnings injected some hope after Infosys raised its full year revenue forecasts causing the stock to lift 10 percent both domestically and at the NYSE. Though management and investors seem excited, there are still structural questions about the space even beyond the current US administration. 

Infosys and Tata Consultancy Services (TCS) remain under profitability pressure: TCS reported a 14 percent decline in net income y-o-y while Infosys registered a more mild 2.2 percent decline. Both cited new labor codes which bumped up compensation liabilities like social security. These expenses are not a temporary accounting quirk but a reminder that margins are becoming harder to defend. More worrying for investors is that demand itself is no longer as dependable as it once was. Enterprise technology spending has slowed as global companies hesitate amid trade tensions and policy uncertainty, particularly in the US, the industry’s largest market.

At the same time, the operating model that powered India’s rise as the back office of the world is being tested. Outsourcing firms rely on large pools of engineers in India supporting smaller teams deployed overseas. Changes to US immigration rules, including sharply higher costs at $100,000 (₹9 million) for work visas, threaten to make this hybrid model more expensive. Meanwhile, clients are redirecting budgets toward artificial intelligence systems that promise automation and decision making with far fewer humans in the loop. Agentic AI caused TCS’s AI services revenue to swell to $1.8 billion (₹162 billion) for 2025 but revenue forecasts continue to slowdown. Back in 2022, TCS was forecasted to do $37 billion (₹3.3 trillion) in 2026 but that number has now declined to $29 billion (₹2.6 trillion). 

The challenge for India’s services giants is that AI cuts directly into their traditional value proposition. While companies like TCS are right to tout rapid growth in AI related services, the uncomfortable question is how many employees are actually needed to deliver them. Productivity gains across the sector have been modest for years, with revenue and profit per worker barely moving in dollar terms with annual gains being about 2 percent. If AI tools allow a small group of engineers to do the work that once required many more, the existing headcount becomes a liability rather than an asset.

For global investors to regain lasting confidence, outsourcing firms will need to show that they can extract meaningfully higher productivity from their workforce, even if that requires painful restructuring or heavier investment.

See you tomorrow.

Written by Yash Tibrewal. Edited by Shreyas Sinha.

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